Support

Delete your account

In the app, open Settings and tap Delete account at the bottom, then confirm. Your account is removed right away. You can also email gabriel@wineshapes.app and ask us to delete it; include the email shown under “Signed in as” in the app’s Settings so we can find your account.

What is deleted and what is kept in anonymized form is explained in Privacy Policy, Section 4. Deleting your account does not cancel a Shapes+ subscription; cancel that separately (below).

Shapes+ subscription

Cancel or change your plan: on your iPhone, open Settings, tap your name, then Subscriptions, and choose WineShapes. You can also get there from the App Store app by tapping your profile picture and then Subscriptions.

Restore a purchase on a new phone: sign in to WineShapes with the same account, open the Shapes+ screen, and tap Restore Purchases.

Refunds: subscriptions are billed by Apple, and only Apple can issue refunds. Request one at reportaproblem.apple.com.

Signing in

WineShapes uses Sign in with Apple or Sign in with Google; there is no separate WineShapes password. Always sign in with the same Apple or Google account you used before, or the app will create a new, empty account.

Who can use WineShapes

WineShapes is available in the United States to adults 21 and older. See our Terms of Service and Privacy Policy.